Privacy Policy

1. Information you provide

When you contact us by phone, text, a messaging platform or an enabled website form, we receive the information you choose to share. This can include:

• Your name, phone number and email address.
• Your vehicle details, condition, requested services and appointment preferences.
• A service address or location that you provide for a mobile appointment.
• Messages and vehicle photographs you send us.

Please do not send account passwords, full payment-card details or other sensitive information through service inquiries. The website does not request payment-card details.

2. How information is used

We use inquiry and booking information to answer questions, discuss quotes, arrange and perform services, respond to callbacks and service concerns, and keep records needed for our business or legal obligations. A service inquiry is not a request to enroll in unrelated marketing.

If you use a messaging service or automated assistant to contact us, the service may also process the messages under its own privacy policy. An assistant, when offered, is used to help with service inquiries; you can ask to speak with the owner. Review the provider’s privacy notice before sharing information through that channel.

3. Website hosting and third-party services

The website is hosted on GitHub Pages. GitHub logs visitors’ IP addresses for security purposes. When the home page loads Google Fonts or the OpenStreetMap map, your browser sends requests to those providers, which can receive your IP address and basic request information.

Links to Google Maps, Google reviews, Instagram and payment services take you to services that process information under their own policies. Providers used to deliver calls or messages may also process communication information. Information may be disclosed where required by law or to address fraud, security issues or legal claims.

Relevant provider notices: GitHub Privacy Statement, Google Privacy Policy, OpenStreetMap Foundation Privacy Policy and Instagram Privacy Policy.

4. Browser storage and tracking

The current published website code does not include an advertising pixel or a third-party analytics integration. It does not implement cross-site behavioral advertising or change its behavior in response to browser Do Not Track signals. Third-party services may handle those signals differently.

If a first-visit offer is displayed, browser storage may remember whether you have seen or dismissed it. These preference records do not contain the name, phone number or email entered into a callback form. You can clear browser storage using your browser settings.

5. Retention, security and your choices

Information is retained as needed for your inquiry, service, related business records and applicable legal obligations. Message and transaction records may also remain with the provider you use, subject to that provider’s rules. No online service can guarantee absolute security.

Contact us to request access to, correction of or deletion of information you have provided, or to ask us to stop optional communications. We may need to verify that the request relates to you. Some records may need to be retained for legal or transaction-related reasons. Any additional rights available under applicable law remain available to you.

6. Children

Our services and website are intended for adults arranging vehicle care, not for children under 13. If you believe a child has provided personal information, contact us so the matter can be addressed.

7. Changes and contact

Updates to this policy will be posted on this page with a revised date. We will update the notice before introducing materially different uses of personal information.

For privacy questions or requests, call or text Restore Theory at (858) 888-2707. You may also contact us through the same messaging channel you originally used. Website: restoretheory.net.